In order to provide the best customer experience possible and avoid long call times as well as provide low-resolution time associated with internet speed issues,
Wi-Fi, and other connectivity-related issues, we bring you our world-class app AccessHaiti helps.
Have an Android or iPhone
Download the App
“Access Haiti Helps” From the App Store or Google Play store.
Run the app and follow the onscreen instructions.
Once completed take note
of the Key Code.
Call Customer Care at
+509 2812-6000 and share
the Key Code with the agent.
The agent will check the result of
your test and will be able to better
understand your issue and provide a
Note that your key Code is unique to
your phone and will always be the